Reputation Management
As you consumer, you read the customer reviews to decide where to eat, or who to call to fix your AC. You bet your customers are doing the same when deciding whether your business is the one for them. Managing your business's online reputation is not easy but the rewards are worth it.
As a business owner, you have many responsibilities with limited time. Let us help you to manage your business's reputation so you can focus on meeting the needs of your customers and growing your business.
How Urban Lion Rock can help with managing your business's online reputation
respond to Google reviews
reviews can help change a customer's perception of a business and can influence visibility
respond to Yelp reviews
Yelp reviews are frequently shown on other sites/search engines
monitor industry-specific sites
industry-specific sites offer credibility that can be beneficial for your business
sentiments reports
aggregate customer sentiments so you know what customers think about your business
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Why is local SEO important for my business?Local SEO boosts your visibility in local searches, attracting local customers. There is a lot of competition and it is important that your business is showing up when potential customers are searching for your products and services in your area. Updating and optimizing your Google Business Profile, local listings, and website will give your business a strong foundation to build on. These efforts enhance credibility, leading to more sales and growth.
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What sites do you manage for local SEO?Our focus is on the sites where your customers are and they are Google, Apple Maps, Bing. We ensure you are listed and listing is optimized there, plus other local listings that are important to your business' authority and presence within your respective industry.
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Other SEO agencies guarantee top placement in search results. Can you do that?No, and no experienced SEO specialist or strategist would ever guarantee top place for organic and local SEO. Search Engine Optimization is the practice of optimizing your business's digital presence and how search results vary depending on the user's location, search result, behavior, etc. Additionally, changes in Google's algorithm may have an impact on search results, thus top placement cannot be guaranteed but is achievable when presence is optimized.
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I see my business is showing up just fine, why would I want to focus on this?When you are not actively focused on your local SEO, any traction your competition gains can affect your business. Because local SEO is all about search results locally, for example, "chinese restaurant near me" or "sushi near me", if you are not keeping up with managing your Google Business Profile or other local listings, your competition may have greater visibility than you, thus a greater chance of earning the business that otherwise would be yours. Local SEO is not a one-time effort but an ongoing effort that is critical to your business's growth.